Additional configuration steps when changing your broadband ...

Explains how to ensure that a proxy server change is correctly reflected in all settings on all computers on a CC4 network.

Published: 05 Apr 2017 | Cref: TEC5654499 | Last Updated:04 Oct 2024

CC4 computer build fails with an error message while using ...

Explains why the CC4 computer build fails with an error message while using the RM default build disk and provides a solution.

Published: 27 Jul 2017 | Cref: TEC5811790 | Last Updated:04 Oct 2024

Computers build but fail to install USB3.0 drivers on a ...

Explains how to use DPInst to install USB 3.0 device drivers during the Community Connect 4 (CC4) build process.

Published: 12 Dec 2016 | Cref: TEC5480000 | Last Updated:04 Oct 2024

Assigning the RM Management Console to computers in ...

Explains how to assign the RM Management Console (RMMC) to computers in Community Connect 4.

Published: 02 Sep 2008 | Cref: TEC1278972 | Last Updated:30 May 2023

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

CC4 SmartClient process fails on computers if you have a ...

Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.

Published: 19 Jul 2018 | Cref: TEC6364757 | Last Updated:04 Oct 2024

Local Support Tools - Remote tasks fail on Community ...

Local Support Tools (LST) appears to be assigned to Community Connect 4 (CC4) computers, but remote tasks fail.

Published: 12 Jan 2009 | Cref: TEC1366464 | Last Updated:28 Sep 2022

Using DESlock Full Disk Encryption on Community Connect 4 ...

Describes which CC4 functions are not compatible with DESlock-encrypted computers , and what to do if LST recovery and restore functions have been ...

Published: 06 Jul 2011 | Cref: TEC1763354 | Last Updated:04 Oct 2024

CC4 computer build fails with the error "WIMGAPI function ...

Details why the CC4 computer build fails with the error message "Image handling exception : WIMGAPI function WIMExportImage failed with error 2 while ...

Published: 07 Oct 2016 | Cref: TEC5364877 | Last Updated:04 Oct 2024

CC4 computers built using an Ethernet dongle will have the ...

Describes a largely cosmetic issue that may affect you while building computers without dedicated Ethernet ports.

Published: 23 Oct 2017 | Cref: TEC5930400 | Last Updated:08 Feb 2023