Provides an MSI which needs to be installed on to your computer to connect with SSL Connect.

Published: 29 Nov 2016 | Cref: DWN5306849 | Last Updated:29 Sep 2025

Emails stuck in Exchange on-premises (2016 and 2019) ...

Provides information on fixing a Jan 2022 Exchange Server issue.

Published: 03 Jan 2022 | Cref: NWS8314513 | Last Updated:29 Sep 2025

Contains PDF download links to previous editions of the Connectivity Support Newsletter.

Published: 06 Jul 2016 | Cref: DWN5236426 | Last Updated:29 Sep 2025

RM SafetyNet SSL certificate update

Important update to Google SSL and RM SafetyNet certificate.

Published: 17 Jan 2017 | Cref: DWN5507212 | Last Updated:29 Sep 2025

We have created a new RM SafetyNet support site to replace the help articles that are in the RM Knowledge Library.

Published: 10 Jul 2019 | Cref: NWS6886821 | Last Updated:29 Sep 2025

Police CyberAlarm collector installation requests for RM ...

Information on how to install the Police CyberAlarm virtual server when a customer has no onsite firewall.

Published: 25 May 2022 | Cref: NWS8575874 | Last Updated:29 Sep 2025

RM advice about the 'Log4j 2' (December 2021) vulnerability ...

Information on a recently discovered vulnerability in the open-source Java logging library.

Published: 13 Dec 2021 | Cref: NWS8298444 | Last Updated:29 Sep 2025

Installation instructions for RM RemoteSafe.

Published: 16 Mar 2011 | Cref: TEC672090 | Last Updated:09 Jun 2025

Describes why personal folder files (.pst files) are unsupported over a local area network (LAN).

Published: 05 Mar 2010 | Cref: TEC1587724 | Last Updated:04 Oct 2024

An introduction to PHP and MySQL in the RM Basic and Advanced Linux cPanel web hosting products.

Published: 16 May 2005 | Cref: TEC410407 | Last Updated:04 Oct 2024