Microsoft Office 2019 integration pack installation ...

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.

Published: 27 Apr 2022 | Cref: TEC8522244 | Last Updated:03 May 2023

Office 2019 installation failure - Proofing tools ...

Provides a workaround to the issue of client package failing to install on computers after installing the Microsoft® Office 2019 Integration Pack.

Published: 17 Jul 2020 | Cref: TEC7377809 | Last Updated:19 Jul 2022

Configuring CC4 build templates for smaller disk drives

Explains how to adjust the recovery partition in a CC4 build template to take account of smaller disks.

Published: 03 Mar 2016 | Cref: TEC5059665 | Last Updated:17 Dec 2022

Windows 10 computers default to the United States regional ...

Explains why Windows 10 computers added to a CC4 network via RM Smart Client may display United States regional settings, and why RM Smart Client may ...

Published: 15 Apr 2013 | Cref: TEC3227804 | Last Updated:05 Jan 2023

CC4 computer build fails with non-build exception error

A CC4 computer build may fail, particularly on the Partition Disks action, with an error "non-build exception caught".

Published: 25 Mar 2011 | Cref: TEC1801152 | Last Updated:20 Dec 2022

CC4 computer build fails with the error "Image handling ...

Community Connect 4 computer build process fails with error "Image handling exception: WIMGAPI function WIMSetTemporaryPath failed with error 3 while ...

Published: 03 Sep 2010 | Cref: TEC1766545 | Last Updated:06 Dec 2022

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

AHCI HDD BIOS setting will not allow a computer to build ...

Certain computers will not build onto the CC4 network and will get into a constant reboot loop.

Published: 28 Sep 2009 | Cref: TEC1497598 | Last Updated:29 Jul 2022

Community Connect 4 package installation failure due to ...

CC4 package installation fails because Windows Installer is currently installing or configuring another package.

Published: 25 Aug 2009 | Cref: TEC1508701 | Last Updated:18 Oct 2022

Community Connect 4 - RM Management Console logon errors

Diagnoses the causes of errors during launch of the RM Management Console.

Published: 24 Jun 2009 | Cref: TEC1272239 | Last Updated:08 Feb 2023