RM CC5 Client Rebuild pack for CC4 networks

Release note and download for the CC5 Client Rebuild pack for Community Connect 4 (CC4) networks and computers.

Published: 05 Aug 2025 | Cref: TEC10294601 | Last Updated:19 Aug 2025

CC5 computer build and onboarding

Describes the process of taking any Windows 11 compatible device and onboarding it into CC5.

Published: 29 Jul 2025 | Cref: TEC10319085 | Last Updated:19 Aug 2025

RM CC5 Readiness Tool for CC4 computers

Provides a download of the CC5 Readiness Tool for Community Connect 4 (CC4) computers.

Published: 09 Jan 2025 | Cref: DWN10030727 | Last Updated:10 Feb 2025

Intune - Windows Home edition devices cannot be enrolled

Describes an issue you will see if computers default to Windows Home edition during rebuilds or if you have devices with this version of the ...

Published: 01 Nov 2022 | Cref: TEC8853681 | Last Updated:04 Oct 2024

Intune - Windows Home edition devices cannot be enrolled

Describes an issue you will see if computers default to Windows Home edition during rebuilds or if you have devices with this version of the ...

Published: 01 Nov 2022 | Cref: TEC8853681 | Last Updated:01 Mar 2024

Unable to start virtual machines using Hyper-V on a Server ...

Describes a situation which has been seen to affect Server 2012 R2 Hyper V hosts whereby following the installation of KB5009624, the virtual ...

Published: 14 Jan 2022 | Cref: TEC8331915 | Last Updated:04 Oct 2024

Unable to start virtual machines using Hyper-V on a Server ...

Describes a situation which has been seen to affect Server 2012 R2 Hyper V hosts whereby following the installation of KB5009624, the virtual ...

Published: 14 Jan 2022 | Cref: TEC8331915 | Last Updated:02 Feb 2023

Intune - Autopilot and 'Provisioning Packages' ...

Describes the process for troubleshooting the Autopilot and 'Provisioning Packages' enrolment processes in Intune.

Published: 24 May 2021 | Cref: TEC7902632 | Last Updated:10 Apr 2025

Intune - Autopilot and 'Provisioning Packages' ...

Describes the process for troubleshooting the Autopilot and 'Provisioning Packages' enrolment processes in Intune.

Published: 24 May 2021 | Cref: TEC7902632 | Last Updated:22 Apr 2024

HP ProDesk 400 G4 SFF computers show blue screen (BSOD)

Describes an issue where HP ProDesk 400 G4 SFF computers exhibit blue screen behaviour.

Published: 01 Nov 2019 | Cref: TEC7047383 | Last Updated:04 Oct 2024