An introduction and overview of Microsoft's Extended Security Updates for Windows 10.

Published: 19 Sep 2025 | Cref: TEC10395885 | Last Updated:16 Oct 2025

Explains why one or more users are presented with a Microsoft authentication prompt when accessing the Internet with UBF.

Published: 16 Oct 2023 | Cref: TEC9401141 | Last Updated:17 Oct 2023

Explains the cause of this error: "An error occurred while sending the request.

Published: 22 May 2023 | Cref: TEC9174635 | Last Updated:04 Oct 2024

Explains the cause of this error: "An error occurred while sending the request.

Published: 22 May 2023 | Cref: TEC9174635 | Last Updated:22 May 2023

SIMS - Computer requirements for SIMS.net

Covers all requirements for a computer to successfully use SIMS.net.

Published: 05 Dec 2018 | Cref: TEC6565096 | Last Updated:04 Oct 2024

SIMS - Computer requirements for SIMS.net

Covers all requirements for a computer to successfully use SIMS.net.

Published: 05 Dec 2018 | Cref: TEC6565096 | Last Updated:13 Mar 2023

How to upgrade Aruba Instant access point firmware

Details how to upgrade Aruba Instant access point firmware.

Published: 07 Aug 2018 | Cref: TEC6297911 | Last Updated:04 Oct 2024

Intune and Autopilot - 'How to' articles reference and FAQ

Provides links to many of the common actions needed when managing an Intune setup.

Published: 28 Jun 2018 | Cref: TEC6122412 | Last Updated:01 Mar 2024

CC4 Access technical overview

Provides an overview of the main elements of CC4 Access.

Published: 27 Feb 2018 | Cref: TEC6137461 | Last Updated:04 Oct 2024

CC4 Access technical overview

Provides an overview of the main elements of CC4 Access.

Published: 27 Feb 2018 | Cref: TEC6137461 | Last Updated:16 Apr 2024