How to move users that have long file names located in ...

How to successfully move users using the RM Management Console between servers if they have long file names in the users' My Documents area.

Published: 05 Dec 2005 | Cref: TEC547362 | Last Updated:12 Dec 2022

Domain Admins unable to access the RM Management Console on ...

Users who are given the Domain Admins system role, are unable to access the RM Management Console (RMMC) on a CC4 network.

Published: 26 May 2009 | Cref: TEC1446563 | Last Updated:26 May 2023

Error "Get users failed" is displayed when you try to ...

Provides one example where the RMMC may not load users correctly.

Published: 26 Feb 2016 | Cref: TEC5045059 | Last Updated:04 Jan 2023

How to delete a user profile from Community Connect 4 ...

... where UEV profiles are not being used, if you get an issue with a user that resetting the user profile or running a health check does not resolve, you ...

Published: 05 May 2009 | Cref: TEC1270476 | Last Updated:04 Nov 2022

UEV settings may not apply correctly to CC4 privileged ...

The procedure to fix the issue of UEV not working correctly for privileged users.

Published: 10 Jul 2019 | Cref: TEC6887361 | Last Updated:13 Jul 2022

CC4 RM Management Console displays error when accessing a ...

Describes various symptoms that may occur after a forced restart of RM Service Host and how to resolve them.

Published: 28 Jul 2009 | Cref: TEC1493427 | Last Updated:14 Feb 2023

How to reset user profiles in Community Connect 4

Resetting user profiles within the RM Management Console in Community Connect 4.

Published: 23 Feb 2002 | Cref: TEC8153 | Last Updated:30 Jan 2023

Creating student user year groups in the Community Connect ...

Provides guidance on the creation of student user year groups in the the Community Connect 4 RM Management Console (RMMC).

Published: 13 Sep 2013 | Cref: TEC3470543 | Last Updated:30 May 2023

CC4 profile reset of users will also call a health check

Explains why a profile reset may take a longer time if the data in the user's home directory is large.

Published: 03 Sep 2015 | Cref: TEC4710460 | Last Updated:02 Apr 2024

Unable to delete a user folder with in the RM Management ...

You see an error message when you try to delete a user folder (e.g.

Published: 26 Jan 2010 | Cref: TEC1596666 | Last Updated:16 Dec 2022