RM Support - EFS scan tool

Provides workaround to mitigate the risk of some backup software not being able to backup files that have been encrypted with the Encrypting File ...

Published: 07 Feb 2023 | Cref: DWN9015040 | Last Updated:29 Sep 2025

FAQ - Microsoft Windows Server 2012R2 on Community Connect 4

FAQ, troubleshooting information and guide to using a Microsoft Windows Server 2012R2 server on a Community Connect 4 network.

Published: 11 Apr 2013 | Cref: NWS3241752 | Last Updated:29 Sep 2025

CC4 Postgres log folder may be using large amount of disk ...

Explains why the 'pg_log' folder may be using a large amount of disk space.

Published: 26 Oct 2015 | Cref: DWN4820071 | Last Updated:29 Sep 2025

Information for customers who have Windows Server 2008 which goes end of life in January 2020.

Published: 21 Mar 2019 | Cref: NWS6693517 | Last Updated:29 Sep 2025

Manage Exchange Server 2013 / 2016 / 2019 log files

Provides steps to create a schedule task to delete redundant Exchange Server 2013 / 2016 / 2019 log files as this prevents the server's C:\ drive ...

Published: 05 Oct 2017 | Cref: DWN5890439 | Last Updated:29 Sep 2025

How to recreate default scheduled database maintenance jobs

How to recreate scheduled database maintenance jobs if a user deletes them.

Published: 28 Aug 2008 | Cref: TEC1267307 | Last Updated:29 Sep 2025

Community Connect - Journal Wrap errors on a single server ...

How to recover a JRNL_WRAP_ERROR when it is reported in the event logs on a single server network.

Published: 16 Feb 2009 | Cref: TEC1367618 | Last Updated:29 Sep 2025

Unable to log on to the CC4 RM Management Console due to ...

Explains why you receive an error message "Authentication Error. Cannot contact the server" when logging on to the CC4 RM Management Console.

Published: 21 Jan 2013 | Cref: TEC3026383 | Last Updated:29 Sep 2025

A how-to guide to disable NTLM authentication before Microsoft disables NTLM.

Published: 06 Jan 2025 | Cref: TEC9937616 | Last Updated:14 Mar 2025

Using RM SSL Connect (f5) VPN client on an off-site CC4 ...

A guide on how to use RM SSL Connect VPN client on a CC4 computer when the computer is off-site.

Published: 08 Oct 2024 | Cref: TEC9951471 | Last Updated:08 Oct 2024