RM Support - EFS scan tool

Provides workaround to mitigate the risk of some backup software not being able to backup files that have been encrypted with the Encrypting File ...

Published: 07 Feb 2023 | Cref: DWN9015040 | Last Updated:29 Sep 2025

RM Support - EFS scan tool

Provides workaround to mitigate the risk of some backup software not being able to backup files that have been encrypted with the Encrypting File ...

Published: 07 Feb 2023 | Cref: DWN9015040 | Last Updated:27 Feb 2023

Update RM Cloud Backup (R) VMware configuration export

Explains how to update VMware virtual machine configuration export script.

Published: 03 Feb 2023 | Cref: TEC9006168 | Last Updated:02 Oct 2023

Redstor Pro ESE and Instant Data anti-virus exclusions

Provides anti-virus exclusions required for Redstor Pro ESE and Redstor Instant Data.

Published: 01 Feb 2023 | Cref: TEC8786287 | Last Updated:01 Feb 2023

The Backup Exec console fails to open with the error ...

Details an issue of opening Backup Exec following a Windows update.

Published: 22 Aug 2019 | Cref: TEC6936258 | Last Updated:02 Aug 2022

Error "Data Source BEDB" displayed when you try to open ...

Details why the error "Data Source BEDB" message is displayed when you try to open Veritas Backup Exec console.

Published: 21 Nov 2017 | Cref: TEC5960913 | Last Updated:13 Sep 2022

How to reconfigure Backup Exec after a HDD replacement ...

If a HDD has failed in the Dell DiskBox and has been replaced and the Raid 0 rebuilt, D2D2T will not continue working as previously because the ...

Published: 13 Jan 2017 | Cref: TEC5467922 | Last Updated:26 Jul 2022

How to restore files using Veeam on a CC4 network

Provides the steps to restore files from backup using Veeam on a CC4 network

Published: 26 May 2016 | Cref: TEC5182426 | Last Updated:29 Jul 2022

Veeam - Restore Points and Retention Periods

An explanation of Restore Points and Retention Periods.

Published: 21 Mar 2016 | Cref: TEC5075493 | Last Updated:30 May 2023

BackupExec failure due to shadow copy settings on a ...

Explains why the weekly full backup on the server fails with an error message "The shadow copies of volume C: were aborted because the shadow copy ...

Published: 19 Feb 2015 | Cref: TEC4408265 | Last Updated:04 May 2023