RM Tutor 6.1 v3 freezes when sharing a student's screen

Details why the RM Tutor freezes on the Start menu of a shared computer.

Published: 09 Oct 2018 | Cref: TEC6464174 | Last Updated:06 Nov 2026

RM Tutor 6.1 v3 Client Configurator causes a UAC prompt and ...

Workaround to allow non-admin users to run Client Configurator for RM Tutor 6.1 v3.

Published: 10 Oct 2018 | Cref: TEC6382314 | Last Updated:06 Nov 2026

How to use 'Name and Connectivity Server' on RM Tutor to ...

Describes how to use 'Name and Connectivity Server' to locate and connect to student computers in LAN/wireless LAN environments, particularly where ...

Published: 17 Jul 2014 | Cref: TEC3933507 | Last Updated:06 Nov 2026

How to use the RM Tutor 6.1 support tool to generate logs

Describes how to use the support tool provided with RM Tutor 6.1 to gather detailed information from the Tutor Control or student computer, should ...

Published: 20 Feb 2014 | Cref: TEC3770828 | Last Updated:06 Nov 2026

How to secure RM Tutor to prevent unauthorised access

Describes how to secure RM Tutor to prevent unauthorised access.

Published: 26 Feb 2013 | Cref: TEC2987594 | Last Updated:06 Nov 2026

Additional configuration for RM Tutor 6 and RM Tutor 6.1 ...

Describes how to configure RM Tutor 6 or RM Tutor 6.1 when students are using Location Chooser to detect student computers correctly in the room ...

Published: 26 Feb 2013 | Cref: TEC3136609 | Last Updated:06 Nov 2026

How to allow students to request help in RM Tutor 6.1

Describes how to enable students to send help requests in RM Tutor 6.1.

Published: 27 Feb 2013 | Cref: TEC2993902 | Last Updated:06 Nov 2026

How to give access to RM Tutor 6.1 for staff in custom ...

Describes the additional steps that may be required to give access to RM Tutor 6.1 for staff in custom security groups.

Published: 27 Feb 2013 | Cref: TEC2993900 | Last Updated:06 Nov 2026

How to make the RM Tutor 6/6.1 Tech Console available to ...

Describes how to make the RM Tutor 6/6.1 Tech Console available to users who are not system administrators.

Published: 27 Feb 2013 | Cref: TEC2982423 | Last Updated:06 Nov 2026

Firewall exception rules in RM Tutor 6.1

Provides details of the firewall exception rules required by RM Tutor 6.1.

Published: 27 Feb 2013 | Cref: TEC2981633 | Last Updated:06 Nov 2026