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Technical ArticleRemote teaching and learning with RM Unify, Office 365 and G Suite
 Details some of the preparation, configuration and setup that an RM Unify administrator needs to consider to allow users to work remotely (i.e during school closures).


Technical ArticleRM Unify Google Classroom MIS group sync
 Details of Google Classroom MIS group sync in RM Unify.


Technical ArticleRM Unify Microsoft Office 365 MIS group sync
 Details on RM Unify Microsoft Office 365 group sync.


Technical ArticleRM Unify quick reference start-up guide for administrators
 Explains the RM Unify Premium functionality and how new customers can enable and utilise it quickly and easily.


DownloadRM Unify AD Sync Service v4
 Provides a download of installers for RM Unify AD Sync Service v4 and Release Notes with instructions for installing and using the service.


Technical ArticleError "invalid username or password" when user tries to sign into RM Unify
 Advice on troubleshooting RM Password Filter on RM Unify if users get the error message "invalid username or password".


Technical ArticleRM Unify - Error "You can't sign in because your account has been temporarily locked due to several incorrect sign in attempts"
 Explains why an error message "You can't sign in because your account has been temporarily locked due to several incorrect sign in attempts" is displayed when attempting to log on to RM Unify and other possible conditions which may not be as obvious.


News ArticleFAQ for Microsoft Office 365 when federated to RM Unify
 Contains information regarding the support level for Microsoft Office 365 via RM Unify and also explains how to resolve some common issues.


Technical ArticlePreparing your network for device single sign-on (SSO) with RM Unify
 Provides the steps for configuring your network to use device SSO with RM Unify.


Technical ArticleRM Unify - How to reconnect a recreated RM Unify user's Microsoft Office 365 mailbox
 Details how to identify and resolve RM Unify accounts which have been recreated but not re-connected with their Office 365 mailbox.


Latest Technical Articles for RM Unify


Technical ArticleRM Unify Audit log error "The requested username cannot be used as there is already a managed AD user account with this name." - 26 Feb 2021

Explains the cause of the RM Unify Audit log error "The requested Username cannot be used as there is already a managed AD user account with this name.".



Technical ArticleRM Unify Audit log error "PRIMARYTSAFAILEDPROCESSING. User: Unable to create folder." - 26 Feb 2021

Explains the cause of the RM Unify Audit log error "Unable to create folder."



Technical ArticleUsing RM Unify provisioned Office 365 Classes to create class teams - 08 Feb 2021

Describes how to create a class team in Microsoft Teams from an existing Office 365 education class.



Technical ArticleRM Unify Group Sync for Microsoft 365 education classes - 05 Feb 2021

Provides details on RM Unify Group Sync for Microsoft 365 education classes and their use with Microsoft Teams.



Technical ArticleLinking MIS records to RM Unify user accounts - 18 Jan 2021

Outlines the process of linking MIS records to RM Unify user accounts.



Technical ArticleRM Unify Audit log error "PRIMARYTSAFAILEDPROCESSING ... Active Directory Services through an Exception" - 06 Jan 2021

Explains the cause of Audit log error "PRIMARYTSAFAILEDPROCESSING ... Active Directory Services through an Exception".



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