Having Caps Lock on may cause you to enter your password incorrectly.
Explains why an error message "Sorry, an error occurred while processing your request" is displayed when you attempt to save changes or click Finish in the RM Unify Office 365 matching wizard.
Explains why one or more students are not placed in their 'year of entry' organisational unit.
Explains the cause of Audit log error "PrimaryTSAFailedProcessing. Unable to create folder"
Explains why students are being shown as members of multiple year groups in RM Unify.
Describes how to unlink an RM Unify account from an RM SafetyNet account.
Describes how to use Process Monitor as a troubleshooting tool.
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