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Technical ArticleRemote teaching and learning with RM Unify, Microsoft 365 and Google Workspace
 Details some of the preparation, configuration and setup that an RM Unify administrator needs to consider to allow users to work remotely (i.e during school closures).


Technical ArticleRM Unify Group Sync - what happens to groups at the end of the year rollover
 Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.


News ArticleFAQ for RM Unify Group Sync
 Details some of the common questions asked about RM Unify Group Sync when used to sync Microsoft 365 Groups and/or Google Classes.


Technical ArticleRM Unify Google Classroom MIS group sync
 Details of Google Classroom MIS group sync in RM Unify.


Technical ArticleRM Unify Group Sync for Microsoft 365 groups
 Details on RM Unify Group Sync for Microsoft 365 Groups.


Technical ArticleRM Unify quick reference start-up guide for administrators
 Explains the RM Unify Premium functionality and how new customers can enable and utilise it quickly and easily.


DownloadRM Unify AD Sync Service v4
 Provides a download of installers for RM Unify AD Sync Service v4 and Release Notes with instructions for installing and using the service.


Technical ArticleError "invalid username or password" when user tries to sign into RM Unify
 Advice on troubleshooting RM Password Filter on RM Unify if users get the error message "invalid username or password".


Technical ArticleRM Unify - Error "You can't sign in because your account has been temporarily locked due to several incorrect sign in attempts"
 Explains why an error message "You can't sign in because your account has been temporarily locked due to several incorrect sign in attempts" is displayed when attempting to log on to RM Unify and other possible conditions which may not be as obvious.


News ArticleFAQ for Microsoft 365 when federated to RM Unify
 Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.


Latest Technical Articles for RM Unify


Technical Article"External licences are not supported for this app" error shown when attempting to install an app from the RM Unify App Library - 14 Sep 2022

Explains why it is not possible to buy an app, or to connect to an existing app licence, when installing a paid-for app in the RM Unify App Library.



Technical ArticleRM Unify accounts are unexpectedly provisioned for staff who are 'off roll' in Arbor - 14 Sep 2022

Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.



Technical ArticleRM Unify AD Sync assigns the wrong email address override to an RM Unify user - 14 Sep 2022

Explains why RM Unify AD Sync assigns the wrong email address to an RM Unify user account.



Technical ArticleGoogle audit log reports multiple 'Password change' events for RM Unify users - 02 Sep 2022

Explains why the Google audit log reports many 'Password change' events for RM Unify users.



Technical ArticleRM Unify Network Provisioning - How to stop the Network Agent configuring home folders for new users - 19 Aug 2022

Explains how to stop the Network Agent from creating and configuring home folders when it creates a new user.



Locked Technical ArticleRM Unify Network Provisioning - Users moving between establishments with multi-site network provisioning - 19 Aug 2022

Describes the expected behaviour when one or more users move between establishments sharing the same Active Directory and configured for multi-site network provisioning.



More Technical Articles

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