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Technical ArticleRemote teaching and learning with RM Unify, Microsoft 365 and Google Workspace
 Details some of the preparation, configuration and setup that an RM Unify administrator needs to consider to allow users to work remotely (i.e during school closures).


Technical ArticleRM Unify Google Classroom MIS group sync
 Details of Google Classroom MIS group sync in RM Unify.


Technical ArticleRM Unify Microsoft Office 365 MIS group sync
 Details on RM Unify Microsoft Office 365 group sync.


Technical ArticleRM Unify quick reference start-up guide for administrators
 Explains the RM Unify Premium functionality and how new customers can enable and utilise it quickly and easily.


DownloadRM Unify AD Sync Service v4
 Provides a download of installers for RM Unify AD Sync Service v4 and Release Notes with instructions for installing and using the service.


Technical ArticleError "invalid username or password" when user tries to sign into RM Unify
 Advice on troubleshooting RM Password Filter on RM Unify if users get the error message "invalid username or password".


Technical ArticleRM Unify - Error "You can't sign in because your account has been temporarily locked due to several incorrect sign in attempts"
 Explains why an error message "You can't sign in because your account has been temporarily locked due to several incorrect sign in attempts" is displayed when attempting to log on to RM Unify and other possible conditions which may not be as obvious.


News ArticleFAQ for Microsoft 365 when federated to RM Unify
 Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.


Technical ArticlePreparing your network for device single sign-on (SSO) with RM Unify
 Provides the steps for configuring your network to use device SSO with RM Unify.


Technical ArticleRM Unify - How to reconnect a recreated RM Unify user's Microsoft 365 mailbox
 Details how to identify and resolve RM Unify accounts which have been recreated but not re-connected with their Microsoft 365 mailbox.


Latest Technical Articles for RM Unify


Technical Article"PRIMARYTSAFAILEDPROCESSING... CC4 was unable to update User Properties." error message in RM Unify Audit log - 20 Apr 2021

Explains the cause of RM Unify Audit log error "PRIMARYTSAFAILEDPROCESSING... CC4 was unable to update User Properties.".



Technical ArticleError "AADSTS7000112 Application (Microsoft Teams) is disabled." when signing in to the Teams desktop app - 15 Apr 2021

Explains how to resolve the error message "AADSTS7000112: Application (Microsoft Teams) is disabled." when users sign in to the Teams desktop app.



Technical ArticleMicrosoft 365 user licence assignments with RM Unify - 31 Mar 2021

Details the Microsoft 365 user licensing options available when federated to RM Unify.



Technical ArticleAn unexpected Google user account is shown as the author of user changes in the Google Workspace Admin Audit log - 30 Mar 2021

Explains why an unexpected admin account is listed as the author of user changes in the Google Workspace Admin Audit log.



Technical ArticleRM Unify Group Sync Settings page displays users who are not super admins - 23 Mar 2021

Details a known issue where RM Unify accounts continue to be displayed, despite having their super admin rights revoked.



Technical ArticleMicrosoft Office 365 or M365 'Apps for Enterprise' fails to manually activate with a 404 error "We can't connect you" - 17 Mar 2021

Provides workaround to the issue of Office 365 or M365 'Apps for Enterprise' failing to manually activate.



More Technical Articles

Downloads
DownloadWindows PowerShell script to unfederate ...
DownloadA resync from RM Unify AD Sync sticks on ...
DownloadGroupcall Xporter for RM Unify MIS Sync ...
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