We often get asked by our customers what value CC4 subscription adds. This article is designed to go some way to explain the great value the CC4 subscription model brings and how it really does save you time and money.
What is CC4?
The RM Community Connect® 4 (CC4) Ecosystem is a stable, reliable and secure platform, ideal for both primary and secondary schools. CC4 is a subscription based service that delivers both maintenance and improvement updates as part of this subscription. With the introduction of Windows 10 and Windows as a service (WaaS), the management of any network has become more complex and time consuming.
So how does it add value?
As part of our ongoing commitment to our Community Connect Subscription customers, we periodically release Community Connect maintenance updates, improvements and new features. This includes Windows 10 build updates. We want you to really value the work we do keeping your CC4 networks current and secure and our ongoing maintenance work is part of that.
WaaS can add a large overhead on vanilla networks as the tools needed to deliver Windows images (SCCM, MDT, ADTK etc.) need to be updated to handle major Windows 10 build releases which takes time, effort and money.
Our Community Connect Subscription model means that we do all the hard work for you, thus freeing you and your teams up to concentrate on other areas of your network. This is part of our value-add.
As an example, CC4 customers have enjoyed the following benefits:
- User Environment Virtualisation (UE-V a replacement for roaming profiles)
- RM Windows 10 Application removal tool
- CC4UPD215 - Update to expose Windows 10 versions in the RM Management Console (RMMC)
- CC4 Update Rollup Tool 2018 - Tool that allows you to install multiple updates at once which saves hours of time and effort
- Bitlocker
- Microsoft .net 4.7.2 package for Community Connect networks
- Windows 10 Build 22H2 Client Pack and Upgrade (this is the latest version released for CC4) - please note that the 'feature pack' for Windows 10 1809 provides the functionality needed for WSUS upgrades and thus, we have not released a later version of this
- Office 2019 CC4 Client Pack (there is a discounted charge for this for subscription customers)
- Microsoft 365 (M365 Apps) Client Pack
- Microsoft Teams Client Pack
How will we deliver these updates to Community Connect Subscription customers?
We will be delivering these maintenance and improvement updates, to eligible customers, via My Account Downloads area and these will be available, on release, so that you can install them at your convenience.
(Note: Some items will remain chargeable to all customers, e.g. Office installation packs, etc. but these will be discounted for CoP subscription customers.)
What does this mean for non-Community Connect Subscription customers?
These maintenance improvements and new features updates will still be available to all other non-Subscription Community Connect customers via Sales as a cost option or, alternatively, you may wish to consider moving to the subscription model which may be more cost effective.
What about WSUS and other break-fix and non-maintenance updates?
We will continue to deliver any WSUS security and break fix updates and driver packs via the RM Knowledge Library articles to all subscription and non-subscription customers. |