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Issue 28 of the RM Support newsletterBook your free place now
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Editor's choice


Technical ArticleHow to log, view and update support calls using RM Support Online
 Step by step guide on how to log, view or update calls using RM Support Online.


News ArticleGood practice in network management
 Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.


Technical ArticleHow to find and download software from your My Account area
 Describes how to find and download software products delivered to your My Account area on the www.rm.com website.


News ArticleHow to register and use the RM Community
 The RM Community (https://community.rm.com/community/) is the place to go to ask questions and share advice with other people facing the same challenges as you.


Technical ArticleHP notebook computer battery safety recall and replacement program (Updated 2019)
 Details the HP voluntary safety recall and replacement program for certain HP, HP ProBook, HP x360, HP ENVY, HP Pavilion, HP 11 and HP ZBook notebook computer batteries sold worldwide or offered as spares.


Latest News Articles


News ArticleWindows 10 build 1607 ends support on 9 April 2019 - 25 Mar 2019

Information for customers who have Windows 10 build 1607 which goes end of life on 9 April 2019.



News ArticleMoving from Windows Server 2008R2 - 21 Mar 2019

Information for customers who have Windows Server 2008 which goes end of life in January 2020.



More News...


Latest Technical Articles


Technical ArticleR52 PERF - 19 Mar 2019

Detailed configuration information of R52 QA kit hosted in Azure



Technical ArticleError "You can't save at this time as you have one or more validation errors to resolve" displayed in user matching wizard - 27 Feb 2019

Explains why an error message "You can't save at this time as you have one or more validation errors to resolve. These may be spread across multiple pages." is displayed when you are installing an SSO app from the RM Unify App Library.



Technical ArticleError "Oops, something went wrong. An unexpected error has occurred while signing you in" displayed when accessing Office 365 - 11 Feb 2019

Explains why users see a looping sign in box and "Oops, something went wrong. An unexpected error has occurred while signing you in" error when clicking an Office 365 tile from the RM Unify Launch Pad.



More articles...

Latest Drivers & Downloads
DownloadInstructions for markers
 

RM provides its end users with support for Microsoft Service Packs.