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Issue 25 of the RM Support newsletterBook your free place nowRM CC4 Assured devices
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Editor's choice

Technical ArticleHow to log, view and update support calls using RM Support Online
 Step by step guide on how to log, view or update calls using RM Support Online.

News ArticleGood practice in network management
 Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.

Technical ArticleHow to find and download software from your My Account area
 Describes how to find and download software products delivered to your My Account area on the www.rm.com website.

News ArticleHow to register and use the RM Community
 The RM Community (https://community.rm.com/community/) is the place to go to ask questions and share advice with other people facing the same challenges as you.

News ArticleClosure of the RM Books service
 Provides information about closure of the RM Books service.

Latest News Articles

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Latest Technical Articles

Technical ArticleHow to configure Groupcall Xporter on SIMS server - 17 Aug 2018

Provides steps to configure Groupcall Xporter on the SIMS server.

Technical ArticleRM Unify does not allow IMAP traffic for Office 365 accounts - 09 Aug 2018

Explains why RM Unify no longer accepts authentication of Office 365 accounts via the IMAP protocol.

Technical ArticleEnabling multi factor authentication (MFA) for Microsoft Office 365 admin accounts - 27 Jul 2018

Details rollout of the Microsoft baseline security policy for Azure AD admin accounts, which will enable MFA by default for Office 365 admins.

More articles...

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