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Issue 48 of the RM Support newsletter
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Editor's choice


News ArticleSupport for Integris and Finance from 1 June
 The telephone number for Integris and Finance support is changing from 1 June 2023.


Technical ArticleHow to log, view and update support calls using RM Support Online
 Step by step guide on how to log, view or update calls using RM Support Online.


Technical ArticleHow to find and download software from your My Account area
 Describes how to find and download software products delivered to your My Account area on the www.rm.com website.


Technical ArticleVeeam Backup & Replication vulnerability
 There is a vulnerability discovered within Veeam Backup & Replication. Veeam have developed patches for v11 and v12 to mitigate this vulnerability and we recommend you update your networks immediately.


Technical ArticleHow to change privacy settings for a SharePoint site from Public to Private
 Explains how to change privacy settings for a SharePoint site from Public to Private.


Technical ArticleHow to grant access to your Gmail account to another user
 Outlines the process of granting access to your Gmail account to another user.


Technical ArticleHow to add/remove Microsoft Teams members and change their roles
 Outlines the process of adding/removing Microsoft Teams members and changing their roles.


Technical ArticleHow to add a printer to your computer
 Outlines the process of adding/re-adding a printer to your computer.


Technical ArticleHow to clear Google Chrome browsing data
 Outlines the process of clearing Google Chrome browsing data.


Technical ArticleHow to open a delegated mailbox in Outlook (web)
 Outlines the process of opening a delegated mailbox in Microsoft Outlook (web).


DownloadProcess for how to disable and enable internet access for users in CC4
 Process for disabling and enabling users from the internet in CC4.


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