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Support for Epson products and projector warranty information
Published Date : 01 Mar 2006   Last Updated : 03 Jan 2019   Content Ref: TEC610179  

More Information

Support for Epson products including:

  • Inkjet printers
  • Laser printers
  • Scanners
  • Projectors

Support for these products is provided by the manufacturer. Printers and scanners generally get one year's warranty, often Return to Base, although there are exceptions.

A summary of projector warranty:

  • Any model identified as a "+" model gets three years warranty on the unit, 90 days warranty on the lamp and a free spare lamp (which also gets 90 days coverage).
  • Any model with an "e" suffix gets three years warranty on the hardware unit and the lamp with no limit on how many lamps are replaced. 
  • Any model with a "b" suffix also gets three years warranty on the hardware unit and the lamp with no limit on how many lamps are replaced.  
  • Any model with a "LU" suffix gets three years coverage on the hardware unit and the lamp, but with only one lamp exchange within those three years.

All the above and other Epson model suffixes are dealt with by Epson directly and can be contacted directly using the following details:

Company name



0871 423 7766

Website for online support and FAQs


Support operating hours

Monday to Friday 9am - 5.30pm

Epson (UK) Ltd
London Road
Hemel Hempstead

All Epson products are covered by warranty, but the time scale and conditions of the warranty vary from each product. So, check with Epson to determine the terms and conditions of your product's warranty.

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