Try opening a new Incognito or InPrivate browser window.
Sign out of your device and sign back in again.
When you finish your next RM Unify session, follow the instructions below to ensure you are completely signed out of RM Unify.
How to sign out of RM Unify
From the RM Unify Launch Pad, click Profile Settings, Sign Out.
Manually sign out of any connected sessions that show with a red cross, which indicates that RM Unify is unable to successfully sign you out of the connected session.
Click 'Complete Sign out'.
Close all the browser windows.
If this article has not helped provide a solution then it is also possible to
log a call...
Document Keywords: signing out, signing in, signin, sign in, log in, login, logging in, sign on, signon, logout, log out, TEC8220638, rm unify