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Information about cookies used by RM Unify
Published Date : 25 Jun 2019   Last Updated : 26 Sep 2022   Content Ref: TEC6848793  





Symptoms

RM and Internet cookies

A cookie is a small text file on your computer, created by a website to store information about your visit, such as your preferences. Once a cookie is saved on your computer, only the website that created the cookie can read it. Cookies typically contain two pieces of information: a site name and a unique ID. Most of the major websites use cookies.

There are two main types of cookies:

  • A session cookie is used in order to allow the services that you request during the session to be provided. Once you close your browser, session cookies simply terminate.
  • A persistent cookie is stored on your hard disk and does not terminate when you close your browser. This means that the website will remember your information and settings if you revisit it in the future, making access faster and more convenient. In addition, some persistent cookies are used for marketing analytics.


Cause

Why do we use cookies?

Cookies allow our websites to function fully in order to deliver our products and services to you. They may also help us to improve our website and to deliver a better and more personalised service to you.

For example, a cookie allows us to help identify your computer so we can tailor your user experience. If it is an e-commerce site, a cookie will remember where you are in the order process and your shopping basket to be kept separate from other users. It also enables us to automatically complete some of the forms when you subsequently use them. The creation of a cookie on your computer does not give the website any access to other information such as your email address.

Information gathered by cookies will only be used in accordance with the terms of this policy, our privacy policy and data protection legislation.



Requirements

How can you reject cookies?

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue essential session cookies when you log on to our sites to allow them to function fully. Your consent will be sought for all other types of cookies.

You may refuse to accept all types of cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, certain sections within our websites will not be able to function as expected.

Note: Any advertisers on our website may also use cookies on their websites, over which we have no control.

More information about what cookies are, why they are used and also how you can reject and delete them, is usually found in your browser's help section.



Procedure

RM Unify
Name Type (session or persistent) Purpose
anor Session User session or authentication information
FedAuth* Session  User session or authentication information
IdentityProvider Persistent User session or authentication information
Is_Session_Active Session  User session or authentication information
UserLoginType Session  User session or authentication information
idsrvauth* Session  User session or authentication information
ReturnUrl Persistent User session or authentication information
.ASPXAUTH Session  User session or authentication information
__RequestVerificationToken Session  Security token
LastAccessedPrimaryPage Session  Site features: user's navigation history (within product)
LaunchPadTermsCookie Session  T&C acceptance
MoreAccessibleTabbing Session  Accessibility option
MoreAccessibleDialogs Session  Accessibility option
IsGAppsDiscoverable Session  Whether a feature is available
ProductFeedbackLastSubmitted Persistent Research/analytics: when the user last provided feedback
OrganisationOverride Session Manage other establishment
Ntlmsession Session DSSO login

Users logging on to RM Unify for the first time are invited to review and accept RM's cookie policy (image given below).

Information on any specific cookies used is available on request from dataprotection@rm.com.

Image showing RM's cookie policy


Checks

Google Chrome

Viewing cookies in the Google Chrome browser:

  1. Navigate to RM Unify and press F12.
  2. From the top menu which appears, select Applications.
  3. In the left-hand menu, under Storage, click Cookies.

Microsoft Edge

Viewing cookies in Microsoft® Edge:

  1. Open Microsoft Edge and select 'Settings and more', Settings, 'Site permissions'.
  2. Select 'Cookies and site data'.
  3. Select 'See all cookies and site data'.
  4. Click the arrow for 'See all cookies and site data' to view all the cookies saved on your device.

Windows Internet Explorer 11

Viewing cookies in Windows® Internet Explorer 11:

  1. Open Internet Explorer. In the top right-hand side, tick the gear or cog icon .
  2. Select Internet Options and in the General tab, click Settings.
  3. In the Website Data Settings dialog box, click 'View files'.
  4. In the Explorer window that displays, search for cookies.

For other browsers, please refer to that browser's own Help and/or support documentation.


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Document Keywords: Information about cookies used by RM Unify, sessions, persistent, logout, cache, temporary, TEC6848793


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