You have MIS Sync enabled and as a requirement for a third party installed app, such as Show My Homework, need your AD Sync provisioned RM Unify users to have MIS IDs populated. Because you do not wish to have the display names of your staff users changed, which happens automatically when you link the accounts to their MIS records, you decide instead to update the staff accounts' MIS IDs via a CSV upload.

However, you find that when an update to those staff user accounts occurs (for example via an AD Sync resync), the staff users are automatically linked to their MIS records.

To manually undo the MIS link for your users and prevent MIS auto-linking in future:

1. Log on to the RM Unify Management Console as an administrator - https://launchpad.rmunify.com/ManagementConsole/LinkUsers.
2. Navigate to those users* linked to their MIS record.
3. Click the drop-down menu next to View for each user and select Remove.
4. At the bottom of the page, click Save.
5. Navigate to the users (they will most likely be in the 'users with a likely MIS record match' section).
6. Click the drop-down menu next to Link, match for each user and select 'User not in MIS'.
7. At the bottom of the page, click Save.

*Users with a green L icon have been linked manually by an admin via the UI. Those without the icon have been auto-linked by RM Unify, as a result of the MIS ID being manually populated in the users' accounts.