Once you have selected the option, you can see a list of options to request a change with us, as shown in the image below.
Select the specific change request
Based on the change requirement, select the required change request option from the list below:
DNS - Add, modify or remove records
DNS - Request a list of DNS records
Firewall - Inbound/Outbound Access
DNS - Transfer a Zone
Meraki Systems Manager
Bespoke Change Request
For example, to raise a firewall change to access Meraki Services from the school network, follow the steps below:
Click the Meraki Systems Manager option.
Enter the details for the firewall change (usually the source IP address/range) and click Next.
In the 'Log a Support Call' window, enter the necessary issue and establishment details and Click Submit.
A window will appear showing the service call reference number and if any files or documents need to be uploaded, use the Upload Files option. Note: You should note down the service call number for future reference.
If this article has not helped provide a solution then it is also possible to
log a call...