RM Cloud Service Delivery can assist you with your RM Unify AD Sync installation. For further information, please speak to your Sales representative on 01235 645 316 or email getintouch@rm.com, quoting this article.

You can use the netstat utility to identify which ports are in use.

1. Open Task Manager on the RM Unify AD Sync server.
2. Click View, Select Columns.
3. Tick the PID box if it is not ticked already and click OK.
   (Or, depending on your server OS, you may have to right click the Name column and select PID from the displayed list).
4. In the Processes tab, make a note of the PID for RM.Networks.IdentityManagementService.exe.
5. Open a command prompt on the AD Sync server.
6. Type netstat -ano -p tcp. This will give you a list of all running processes and which ports they are using.
7. From the results, find the row that has the PID noted above in the furthest right column.
8. You will be able to see which local and remote port the process is using, e.g.:
   TCP    100.76.140.39:51261    23.102.57.220:443      ESTABLISHED     1172

In the example above, you can see that process 1172 is using local IP address 100.76.140.39 and port number 51261 to connect to the remote RM Unify IP address of 23.102.57.220 on port 443.