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Support and warranty process for Lenovo products
Published Date : 22 Jul 2013   Last Updated : 04 Oct 2024   Content Ref: TEC3383544  


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SummaryLevel of support and escalation process for Lenovo products.



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Support for LenovoŽ products is provided by the manufacturer. Should you require assistance or advice, please contact them directly using the telephone number provided. Lenovo support can be contacted using the following channels:

Company name:

 Lenovo

Telephone:

 +44 (0)203 014 0095

Web:

 http://support.lenovo.com/en_GB/

Support operating hours:

 Monday to Friday 9 am - 6 pm

Note: Please have your computer type, model and serial number ready before calling.

The Dead On Arrival (DOA) period for Lenovo products is seven days. If the product falls outside this period, please contact Lenovo and the request will be handled via a warranty support call. 



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Document Keywords: 3383544, lenovo, thinkpad, THINKPAD, thinkPad, x131e, 131e, TEC3383544


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