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How to manage admin users in RM SafetyNet
Published Date : 19 Aug 2015   Last Updated : 22 Feb 2017   Content Ref: TEC4690770  





Procedure

Managing admin users
When your school or local authority first registers for RM SafetyNet, you are provided with an initial admin username and password. The first admin user can then create any number of additional admin users and individually grant them permissions to view or update the admin pages. As well as creating ordinary admin user accounts, an admin user with write permissions can create user accounts that allow staff members to use the staff proxy where appropriate (see using the staff proxy).

How to create a user
  1. Click the User Management icon in the menu bar at the top of any page.
  2. Click the 'SafetyNet admins' tab. A list of existing RM SafetyNet admin users for your establishment is displayed.
  3. Click 'Add new user'.
  4. Enter a username, full name and email address for the new user. The email address is used for logging and authentication purposes and also to email the user their username and password. The user's initial password is auto generated, but they can change it as described in how to change your password .
  5. Assign the required permissions for this user, by ticking the appropriate boxes:
    • RM SafetyNet write access to the admin pages (allows editing).
    • RM SafetyNet read access to the admin pages (read only).
    • RM SafetyNet staff proxy access (see using the staff proxy).
    • Write on Child Site if applicable.
    • Read on Child Site if applicable.
      Note: If the purpose of the new account is to give a teacher access to the staff proxy, we recommend that you tick only the 'Staff proxy' box and not the Read or Write boxes.
  6. Click 'Create user'.
  7. Close the user editing window.

How to edit a user
  1. Click the User Management icon in the menu bar at the top of any page.
  2. Click the 'SafetyNet admins' tab. A list of existing RM SafetyNet admin users for your establishment is displayed.
  3. Tick the box to select the user you want to edit.
  4. If required, you can change the read, write and/or staff proxy permissions for the user by clicking in the respective boxes and then clicking 'Save changes'.
  5. If you want to change the username, full name or email address, click Edit. Make the required changes and click 'Update user'. Close the user editing window.
    Note: If you change the user's email address, you will be prompted to enter your own password to confirm that you have the necessary admin rights to make this change.
  6. If you need to reset the user's password, you can click Reset Password to auto generate a new one and email it to them. You will be prompted to click Reset Password a second time to confirm the change.
    Note: If you are also changing the user's email address, be sure to complete that change first and 'Update user', to avoid having the new password sent to the old email address.
  7. If the 'Save changes' button is dark blue, this indicates there are one or more unsaved changes. (A yellow unsaved changes bar is also displayed at the top of the page.) Click the 'Save changes' button to ensure your changes are saved.

How to delete a user
  1. Click the User Management icon in the menu bar at the top of any page.
  2. Click the 'SafetyNet admins' tab. A list of existing RM SafetyNet admin users for your establishment is displayed.
  3. Tick the box for the user you want to delete and click Delete.
  4. Click Yes to confirm the deletion.


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Document Keywords: SafetyNet, safety net, manage, admin


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