RM Support Online Articles - Latest Published

How to enable the Microsoft 365 Teams Assignments weekly digest using RM Unify

Fri, 20 Feb 2026 07:25:22 UT

Explains how to enable the sync of parent email addresses from RM Unify to Microsoft 365 so as to take advantage of the Teams Assignments weekly digest feature.

RM Group Policy Windows 10 Extended Security Updates (GPO)

Thu, 20 Nov 2025 15:10:12 UT

Instructions for deploying Microsoft's Extended Security Updates for Windows 10 via RM Group Policy (GPO).

Enabling MFA for the CC5 Admin Console

Mon, 17 Nov 2025 12:15:24 UT

Details how to enable multi factor authentication (MFA) to protect your CC5 Admin Console.

SIMS - School workforce census 2025

Thu, 06 Nov 2025 14:25:10 UT

Guidance documents that can be downloaded to help you complete the school workforce census.

RM MCM Windows 10 Extended Security Updates (ESU)

Thu, 16 Oct 2025 12:05:08 UT

Instructions for deploying Microsoft's Extended Security Updates for Windows 10 via Microsoft Configuration Manager (MCM)

"PRIMARYTSAFAILEDPREVALIDATION. User: . Primary TSA failed PreProcessing with" error message in RM Unify Audit log

Mon, 29 Sep 2025 08:45:22 UT

Explains how to resolve the "PRIMARYTSAFAILEDPREVALIDATION. User: . Primary TSA failed PreProcessing with" error message in RM Unify Audit log.

SIMS - School census autumn 2025 - Post 16 Learning Aims

Wed, 24 Sep 2025 15:50:04 UT

Provides downloadable PDF guidance documents for the autumn 2025 school census return for Post 16 Learning Aims.

SIMS - School census autumn 2025

Wed, 24 Sep 2025 15:50:03 UT

Provides downloadable PDF guidance documents for the autumn 2025 school census return.

RM Unify Group Sync for Google Groups

Wed, 24 Sep 2025 14:35:08 UT

Details on RM Unify Group Sync for Google Groups.

RM CC4 Windows 10 Extended Security Updates (ESU)

Fri, 19 Sep 2025 14:05:19 UT

Download and instructions for deploying Microsoft Windows 10 Extended Security Updates on CC4 networks.

RM Intune Windows 10 Extended Security Updates (ESU)

Fri, 19 Sep 2025 13:55:30 UT

Instruction for deploying Microsoft's Extended Security Updates (ESU) for Windows 10 via Intune.

Extended Security Updates (ESU) for Windows 10

Fri, 19 Sep 2025 13:30:19 UT

An introduction and overview of Microsoft's Extended Security Updates for Windows 10.

Cambridge International Checkpoint October 2025 Mark Schemes

Wed, 17 Sep 2025 14:15:20 UT

Cambridge International Checkpoint October 2025 Mark Schemes

Cambridge International November 2025 Mark Schemes

Wed, 17 Sep 2025 14:15:19 UT

Cambridge International November 2025 Mark Schemes

Cambridge International Checkpoint October 2025 Question Papers

Wed, 17 Sep 2025 14:15:18 UT

Cambridge International Checkpoint October 2025 Question Papers

Cambridge International November 2025 Question Papers

Wed, 17 Sep 2025 14:15:16 UT

Cambridge International November 2025 Question Papers

Cambridge International October 2025 Mark Schemes

Wed, 17 Sep 2025 13:05:13 UT

Cambridge International October 2025 Mark Schemes

Cambridge International October 2025 Question Papers

Wed, 17 Sep 2025 13:00:13 UT

Cambridge International October 2025 Question Papers

CI October November 2025 Subject Specific Dates

Wed, 17 Sep 2025 11:15:16 UT

This article contains downloads for CI subject specific documents for the October November 2025 session.

RM CC5 Client Rebuild pack for CC4 networks

Tue, 05 Aug 2025 11:55:15 UT

Release note and download for the CC5 Client Rebuild pack for Community Connect 4 (CC4) networks and computers.

CC5 computer build and onboarding

Tue, 29 Jul 2025 11:50:20 UT

Describes the process of taking any Windows 11 compatible device and onboarding it into CC5.

RM CC5 Shared Data Migration Preparation for CC4 networks

Fri, 27 Jun 2025 16:30:07 UT

The Data Migration Preparation tool can be used for CC4 networks that are preparing for migration to CC5.

SIMS - Exams day survival kit 2025

Mon, 09 Jun 2025 14:25:25 UT

Contains PDF downloads of the exams day survival kit for the year 2025.

OCR June 2025 Languages Question Papers

Mon, 12 May 2025 14:10:13 UT

OCR June 2025 Languages Question Papers

OCR June 2025 ICT_D&T

Mon, 12 May 2025 14:10:13 UT

OCR June 2025 ICT_D&T

OCR June 2025 Sciences Question Papers

Mon, 12 May 2025 14:10:13 UT

OCR June 2025 Sciences Question Papers

OCR June 2025 Business, Leisure and Tourism Question Papers

Mon, 12 May 2025 14:10:13 UT

OCR June 2025 Business, Leisure and Tourism Question Papers

OCR June 2025 Social Sciences Question Papers

Mon, 12 May 2025 14:10:13 UT

OCR June 2025 Social Sciences Question Papers

OCR June 2025 Maths_English Question Papers

Mon, 12 May 2025 14:10:13 UT

OCR June 2025 Maths_English Question Papers

Cambridge International June 2025 Mark Schemes

Fri, 25 Apr 2025 12:45:18 UT

Cambridge International June 2025 Mark Schemes

Cambridge International June 2025 Question Papers

Fri, 25 Apr 2025 12:45:17 UT

Cambridge International June 2025 Question Papers

Cambridge International Checkpoint May 2025 Mark Schemes

Tue, 08 Apr 2025 10:05:06 UT

Cambridge International Checkpoint May 2025 Mark Schemes

Cambridge International Checkpoint May 2025 Question Papers

Tue, 08 Apr 2025 10:00:09 UT

Cambridge International Checkpoint May 2025 Question Papers

CI May June 2025 Subject Specific Dates

Mon, 07 Apr 2025 16:45:06 UT

This article contains downloads for CI subject specific documents for the May June 2025 session.

Instructions for Markers 2025

Fri, 14 Feb 2025 13:05:05 UT

The article will allow you to download details of applications by centre / sessions.

2025 Professional Stage Exams - Applicants per session

Fri, 14 Feb 2025 13:00:06 UT

The article will allow you to download details of applications by centre / sessions.

OCR January 2025 Social Science Question Papers

Thu, 09 Jan 2025 15:35:11 UT

OCR January 2025 Social Science Question Papers

OCR January 2025 Art_Media_Citizenship_Gen_Studies

Thu, 09 Jan 2025 15:35:06 UT

OCR January 2025 Art_Media_Citizenship_Gen_Studies

OCR January 2025 Business, Leisure and Tourism Question Papers

Thu, 09 Jan 2025 15:35:05 UT

OCR January 2025 Business, Leisure and Tourism Question Papers

OCR January 2025 ICT_D&T

Thu, 09 Jan 2025 15:35:04 UT

OCR January 2025 ICT_D&T

RM CC5 Readiness Tool for CC4 computers

Thu, 09 Jan 2025 14:30:05 UT

Provides a download of the CC5 Readiness Tool for Community Connect 4 (CC4) computers.

Disable NTLM authentication

Mon, 06 Jan 2025 11:30:04 UT

A how-to guide to disable NTLM authentication before Microsoft disables NTLM.

OCR November 2024 Maths_English Question Papers

Tue, 29 Oct 2024 15:30:23 UT

OCR November 2024 Maths_English Question Papers

Using RM SSL Connect (f5) VPN client on an off-site CC4 computer

Tue, 08 Oct 2024 14:10:12 UT

A guide on how to use RM SSL Connect VPN client on a CC4 computer when the computer is off-site.

Microsoft 365 admin center advises "Your Granular admin relationship with RM EDUCATION PLC expires soon"

Tue, 06 Aug 2024 09:10:08 UT

Provides more information on changes to the Microsoft Partner Center and how that relates to RM Unify and RM Support.

Driver Update 163 for Community Connect 4 networks [CC4DRV163]

Wed, 10 Jul 2024 11:30:07 UT

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support for HP Pro Mini 400 G9 Desktop PC.

CC4 Access: Remote Desktop Web Client v2

Wed, 19 Jun 2024 10:40:20 UT

Provides information on Microsoft updating their web client package used in CC4 Access (HTML5) web client.

User Account Control (UAC) for RM Baseline networks

Tue, 18 Jun 2024 11:55:10 UT

Exploration of the introduction of User Account Control (UAC) into networks configured with the RM Baseline. This does not apply to Community Connect 4.

Driver Update 162 for Community Connect 4 networks [CC4DRV162]

Wed, 01 May 2024 14:45:06 UT

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support for HP ProBook 440 G10 PC.

Driver Update 161 for Community Connect 4 networks [CC4DRV161]

Wed, 01 May 2024 12:35:08 UT

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support for HP Pro x360 Fortis 11 inch G11 Notebook PC.