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Toshiba Notebook Warranty
Published Date : 28 Sep 2007   Last Updated : 26 Sep 2017   Content Ref: TEC1024619  





Procedure

Toshiba Notebook Warranty

If you believe there is a hardware fault on your Toshiba notebook, you can create a repair request by clicking the link below:
https://weblord.toshiba-tro.de/CustomerAnnouncementTIU/Information.aspx

Before you proceed with the repair booking process, you should make sure that you have made a note of the serial number of your notebook, should be aware of any specific error messages or conditions related to the fault and are familiar with the software configuration.

For our general support page, please click the link below:
http://www.toshiba.co.uk/innovation/generic/computing-support/

If you wish to log a technical call via email, please click the link below:
https://re-web-02.toshiba-tro.de/jetservice/en/email-support_uk.php

After completing the online process, you will be contacted to arrange for your notebook to be collected by courier, repaired and returned to you. For this Toshiba strive to contact you within four (4) business hours although you should be aware of that, outside of normal business hours, you will be contacted as early as possible on the next working day.

At any stage in the process, if you do not feel confident in logging the repair yourself, or should you experience any general difficulties, please call the Toshiba Global Support Centre (TGSC) on 0871 495 8944 to speak to a support agent who will help you.


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