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DownloadQuick Start Guide - Welcome to RM Unify
 Welcome to the RM Unify Quick Start Guide.


Technical ArticleBrowser compatibility for RM Unify
 Information on expected browser functionality for RM Unify.


DownloadRM Unify AD Sync Service v3
 Provides a download of installers for RM Unify AD Sync Service v3 and Release Notes with instructions for installing and using the service.


Technical ArticleHow can I tell which version of RM Unify AD Sync is installed on a server
 Explains how to find the version of RM Unify AD Sync installed on a server.


Technical ArticleRM Unify - How to reconnect a recreated RM Unify user's Microsoft Office 365 mailbox
 Details how to identify and resolve RM Unify accounts which have been recreated but not re-connected with their Office 365 mailbox.


Technical ArticleOne or more users fail to log on to RM Unify with the error "invalid username or password"
 Advice on troubleshooting RM Password Filter on RM Unify if users get the error message "invalid username or password".


Technical ArticlePreparing your network for desktop single sign-on (SSO) with RM Unify
 Provides the steps for configuring your network to use desktop SSO with RM Unify.


News ArticleFAQ for Microsoft Office 365 when federated to RM Unify
 Contains information regarding the support level for Microsoft Office 365 via RM Unify and also explains how to resolve some common issues.


Technical ArticleHow to raise an Office 365 support call with Microsoft
 Describes how to raise an Office 365 support call with Microsoft.


Technical ArticleGetting started with Microsoft Office 365
 How to get started with Microsoft Office 365 including where to find your RM Unify site URL, how to sign up with Microsoft, information on the RM Ad Sync Tool and the premigration tasks you need to complete.


Technical ArticleHow to set up Microsoft Azure Rights Management for Office 365 Message Encryption
 Provides a link to the Microsoft article explaining how to configure Microsoft Azure Rights Management for Office 365 Message Encryption.


Latest Technical Articles for RM Unify


Technical ArticleRM Unify MIS group sync - what happens to groups at the end of year rollover - 13 Jul 2017

Explains how RM Unify manages MIS synced groups at the end of an academic year, including linked Office 365 groups and G Suite classroom groups.



Technical ArticleUsers are incorrectly provisioned and are unable to log on to RM Unify - 30 Jun 2017

Explains why your expected RM Unify users appear only partially formed in the RM Unify Management Console and are unable to log on to RM Unify.



Technical ArticleMicrosoft Edge opens RM Unify in a new Internet Explorer window - 13 Jun 2017

Explains why Microsoft Edge always opens RM Unify in a new Internet Explorer window when using desktop single sign-on.



Technical ArticleDisplay name changes when linking MIS record to Teaching or Non-Teaching Staff account in RM Unify - 09 Jun 2017

Explains why the display name changes when linking MIS record to Teaching or Non-Teaching Staff account in RM Unify.



Technical ArticleHow to run the resync feature from the AD Sync Config Tool - 19 May 2017

Describes what the 'resync' feature does and how to use it.



Technical ArticleHow to change your credentials on a saved password app in RM Unify - 18 May 2017

Explains how to change your credentials on a saved password app in RM Unify.



More Technical Articles

Downloads
DownloadGroupcall Xporter for RM Unify MIS Sync ...
DownloadHow to integrate an existing RM Easimath ...
DownloadRM Unify AD Sync Service v3
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