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RM's Support website and technical issues

Help using the Support website and requesting technical assistance.


If you have a Technical Support query, please click on How do I log a call.

 
How do I log a call with RM Support?
 
How do I use Support Online to log a call?
 
How long is my RM website login valid?
 
What access rights should I have?
 
Why don't I have a logon box on the RM website?
 
I can't find the technical information I'm looking for. What do I do?
 
When can I expect a response to my technical query?
 
Can I update a hardware call?
 
I receive an error telling me that I need the 'log call' access right. How do I get the access right?



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